Key Takeaways

  • Hallucinations are sensory perceptions without external stimuli; auditory hallucinations are most common in schizophrenia
  • Never argue with delusions or reinforce hallucinations; acknowledge the client's experience while presenting reality
  • When responding to hallucinations, say "I don't hear the voices, but I can see that you are frightened by them"
  • Command hallucinations that tell the client to harm themselves or others require immediate safety intervention
  • Positive symptoms (hallucinations, delusions) respond better to antipsychotic medications than negative symptoms (flat affect, social withdrawal)
Last updated: January 2026

Schizophrenia: Hallucinations and Delusions

Schizophrenia is a severe mental illness characterized by psychosis (loss of contact with reality). The NCLEX tests your ability to recognize symptoms and respond therapeutically to clients experiencing hallucinations and delusions.


Understanding Schizophrenia

Schizophrenia affects approximately 1% of the global population. Symptoms are categorized as positive (additions to normal experience) or negative (subtractions from normal functioning).

Positive Symptoms

Positive symptoms are excesses or distortions of normal functioning:

SymptomDescription
HallucinationsSensory perceptions without external stimuli
DelusionsFixed false beliefs
Disorganized thinkingLoose associations, tangential speech
Disorganized behaviorUnpredictable agitation, bizarre movements

Negative Symptoms

Negative symptoms are deficits in normal functioning:

SymptomDescription
Flat affectReduced emotional expression
AlogiaPoverty of speech
AvolitionLack of motivation
AnhedoniaInability to feel pleasure
Social withdrawalIsolation from others

Key point: Positive symptoms respond better to antipsychotic medications than negative symptoms.


Hallucinations

Hallucinations are sensory perceptions that occur without external stimuli. The client experiences them as real.

Types of Hallucinations

TypeSenseFrequency in Schizophrenia
AuditoryHearingMost common (60-80%)
VisualSeeingSecond most common
TactileTouching/feelingLess common
OlfactorySmellingLess common
GustatoryTastingRare

Signs a Client May Be Hallucinating

  • Eyes moving as if tracking something not visible
  • Talking or laughing when alone
  • Tilting head as if listening
  • Gesturing to empty space
  • Inappropriate responses to conversation
  • Sudden changes in behavior

Nursing Response to Hallucinations

The therapeutic approach: Acknowledge the experience without reinforcing the hallucination.

Correct response: "I don't hear the voices, but I can see that they are frightening you."

This response:

  • Presents reality ("I don't hear the voices")
  • Validates the client's distress ("they are frightening you")
  • Does not argue or dismiss the experience
  • Does not pretend to share the perception
DoDon't
Acknowledge the client's feelingsArgue about whether it's real
Present reality gentlyPretend you also hear/see it
Stay calm and reassuringAct frightened or uncomfortable
Focus on the emotion behind the experienceDismiss or ignore the client
Redirect to reality-based activitiesLeave the client alone with distressing hallucinations

Command Hallucinations

Command hallucinations are voices that tell the client to do something. They require immediate safety assessment.

Questions to ask:

  • "What are the voices saying?"
  • "Are the voices telling you to hurt yourself or anyone else?"
  • "Do you feel like you have to obey the voices?"

If the voices command harm:

  • Implement suicide/homicide precautions
  • Increase observation level
  • Remove dangerous objects
  • Notify the healthcare provider immediately
  • Document the content of the commands

Safety is the priority with command hallucinations.


Delusions

Delusions are fixed, false beliefs that are not based in reality and persist despite evidence to the contrary.

Types of Delusions

TypeBelief
PersecutorySomeone is trying to harm, spy on, or poison them
GrandioseThey have special powers, wealth, or importance
ReferentialEvents/media have special meaning directed at them
SomaticSomething is physically wrong (e.g., organs rotting)
ErotomanicSomeone famous is in love with them
JealousPartner is unfaithful
ReligiousThey are God or have a divine mission
ControlThoughts or actions are controlled by external forces

Nursing Response to Delusions

Do NOT argue with delusions. Logic does not work because the belief is fixed.

DoDon't
Acknowledge without agreeingArgue or try to reason them out of it
Focus on feelings behind the delusionSay "That's not true"
Redirect to reality-based topicsReinforce or pretend to agree
Express doubt gently if appropriateMake the client feel judged

Example:

  • Client: "The government has implanted a tracking device in my brain."
  • Non-therapeutic: "That's impossible. The government doesn't do that."
  • Therapeutic: "That must feel very frightening. You're safe here. Let's talk about how you're feeling today."

Communicating with Clients with Schizophrenia

General Principles

  1. Be concrete and clear - Avoid abstract concepts; clients may interpret literally
  2. Keep interactions brief - Overstimulation increases symptoms
  3. Use simple language - Short sentences, one topic at a time
  4. Maintain consistent routines - Predictability reduces anxiety
  5. Allow for disorganized thinking - Be patient, don't demand immediate answers
  6. Build trust slowly - Suspiciousness is common

Therapeutic Responses

Client StatementNon-TherapeuticTherapeutic
"The voices are telling me I'm worthless.""Those voices aren't real.""The voices must be very distressing. I'm here to help you feel safe."
"The CIA is watching me through the TV.""That's paranoid thinking.""It sounds like you feel watched and unsafe. Tell me more about what you're experiencing."
"I am the chosen one with divine powers.""You're just a regular person.""You feel you have an important purpose. What would you like to do today?"

Antipsychotic Medications

First-Generation (Typical) Antipsychotics

MedicationKey Points
Haloperidol (Haldol)High potency; EPS common
Chlorpromazine (Thorazine)Low potency; more sedation
FluphenazineAvailable as long-acting injection

Major side effects:

  • EPS (Extrapyramidal Symptoms): Dystonia, akathisia, parkinsonism, tardive dyskinesia
  • Anticholinergic effects (dry mouth, constipation, urinary retention)
  • Sedation

Second-Generation (Atypical) Antipsychotics

MedicationKey Points
Risperidone (Risperdal)EPS at higher doses
Olanzapine (Zyprexa)Weight gain, metabolic syndrome
Quetiapine (Seroquel)Sedating; fewer EPS
Aripiprazole (Abilify)Weight-neutral; partial agonist
Clozapine (Clozaril)Treatment-resistant schizophrenia; requires WBC monitoring (agranulocytosis risk)

Key nursing consideration for Clozapine: Monitor absolute neutrophil count (ANC) regularly due to risk of fatal agranulocytosis.


On the Exam

NCLEX focus areas:

  • Correct response to hallucinations: "I don't hear/see it, but I understand you do."
  • Don't argue with delusions
  • Command hallucinations = safety priority
  • Clozapine = monitor WBC
  • Assess for EPS with antipsychotics
Test Your Knowledge

A client with schizophrenia says, "The voices are telling me to hurt my roommate." What is the nurse's priority action?

A
B
C
D
Test Your Knowledge

A client states, "The FBI has been following me for years and tapping my phone." Which response by the nurse is most therapeutic?

A
B
C
D
Test Your Knowledge

A client taking clozapine (Clozaril) has a white blood cell count of 2,500/mm3. What is the nurse's priority action?

A
B
C
D