Key Takeaways

  • Kubler-Ross identified five stages of grief: Denial, Anger, Bargaining, Depression, and Acceptance (not linear, may not experience all)
  • Palliative care focuses on symptom management and quality of life alongside curative treatment for serious illness
  • Hospice care is for clients with prognosis of 6 months or less when curative treatment has stopped; focus is entirely on comfort
  • Anticipatory grief occurs before an expected loss and can help with adjustment but may also cause premature emotional detachment
  • Cultural and spiritual beliefs significantly influence how individuals and families experience grief and death
Last updated: January 2026

Grief and End-of-Life Care

Death and loss are inevitable parts of life. Nurses encounter grieving clients and families regularly, whether in hospice settings, hospitals, or clinics. Understanding the grief process and providing compassionate end-of-life care are essential nursing competencies tested on the NCLEX.


Understanding Grief

Grief is the internal experience of loss. It affects every dimension of human functioning.

Types of Grief

TypeDescription
Normal/UncomplicatedExpected response; painful but resolves over time
AnticipatoryGrief that occurs before an expected loss
Complicated/ProlongedGrief that is intense, prolonged, or impairs functioning beyond expected timeframes
DisenfranchisedGrief that is not socially acknowledged (e.g., loss of a pet, ex-partner, miscarriage)

Manifestations of Grief

Grief affects the whole person:

DomainManifestations
PhysicalFatigue, changes in appetite/sleep, somatic complaints, weakened immunity
EmotionalSadness, anger, guilt, anxiety, numbness, yearning
CognitiveDifficulty concentrating, confusion, preoccupation with the deceased, questioning meaning
BehavioralCrying, social withdrawal, restlessness, searching behaviors
SpiritualQuestioning faith, searching for meaning, spiritual distress or growth

Kubler-Ross Stages of Grief

Dr. Elisabeth Kubler-Ross identified five stages of grief based on her work with dying patients. These stages are now applied to many types of loss.

The Five Stages

StageDescriptionClient Behaviors/Statements
DenialDefense mechanism; shock and disbelief"This can't be happening." "There must be a mistake."
AngerFrustration directed at self, others, God, situation"Why me?" "It's not fair!" May lash out at staff or family
BargainingAttempting to negotiate or make deals"If I could just live until my daughter's wedding..."
DepressionDeep sadness as reality sets inCrying, withdrawal, "What's the point?"
AcceptanceComing to terms with the lossMaking final arrangements, saying goodbyes, finding peace

Important Points About the Stages

  1. Not linear - People do not progress neatly through stages; they may move back and forth
  2. Not universal - Some people may not experience all stages
  3. No timeline - Each person grieves at their own pace
  4. Individual experience - Grief is unique; there is no "right" way to grieve
  5. Applied broadly - Originally about dying, now used for any significant loss

Types of End-of-Life Care

Palliative Care

Palliative care focuses on improving quality of life for clients with serious illness. It can be provided alongside curative treatment.

Key features:

  • Symptom management (pain, nausea, dyspnea)
  • Emotional and spiritual support
  • Help with decision-making
  • Care coordination
  • Available at any stage of illness
  • Does NOT mean giving up on treatment

Hospice Care

Hospice care is for clients with a terminal prognosis of 6 months or less when curative treatment has stopped.

Key features:

  • Focus entirely on comfort
  • No curative intent
  • Usually provided at home or in hospice facilities
  • Includes family support
  • Bereavement support for family after death
  • Covered by Medicare, Medicaid, most insurance

Comparison

FeaturePalliative CareHospice Care
PrognosisAny serious illnessLess than 6 months
Curative treatmentMay continueDiscontinued
SettingHospital, clinic, homeUsually home or hospice facility
GoalsImprove quality of lifeComfort, dignity at end of life
When startsAt diagnosis of serious illnessWhen death is expected

Nursing Care at End of Life

Physical Comfort

SymptomInterventions
PainOpioids (morphine common); schedule medications
DyspneaLow-dose opioids, positioning, fan near face, oxygen if helpful
NauseaAntiemetics, small frequent meals, avoid strong odors
SecretionsPositioning, gentle suctioning if distressing, scopolamine
ConstipationBowel regimen with opioids, stool softeners
RestlessnessAssess for pain, benzodiazepines if agitated

Signs of Approaching Death

SignExplanation
Decreased food/fluid intakeBody slowing down; do not force feed
Increased sleepConservation of energy
WithdrawalDetachment from environment
Confusion/disorientationDecreased oxygenation, metabolic changes
Mottled skinDecreased circulation
Changes in breathingCheyne-Stokes pattern, death rattle
Cool extremitiesBlood shunting to vital organs
Decreased urine outputKidney shutdown

Supporting Grieving Clients and Families

Therapeutic Interventions

InterventionExample
PresenceSitting with the client/family without need for words
Active listeningGiving full attention without trying to fix
Normalizing grief"Grief can feel overwhelming. What you're experiencing is normal."
Avoiding clichesDo NOT say "They're in a better place" or "Everything happens for a reason"
Encouraging expression"Tell me about your father."
Providing resourcesChaplain, social worker, support groups

What NOT to Say

Non-TherapeuticWhy It's Harmful
"I know how you feel."You can't; each person's grief is unique
"It was God's will."May not match their beliefs; feels dismissive
"At least they lived a long life."Minimizes the pain of loss
"You need to be strong."Gives permission to suppress grief
"They're in a better place."May not be comforting; assumes beliefs
"Call me if you need anything."Too vague; offer specific help

Therapeutic Responses

SituationTherapeutic Response
Family member crying"I can see how much pain you're in. I'm here with you."
"Why did this happen?""I wish I had an answer. This must feel so unfair."
Anger at healthcare team"You're angry about what happened. Tell me more."
Guilt about decision"You made the best decision you could with the information you had."

Cultural Considerations

Grief and death practices vary significantly across cultures. Nurses must:

  • Ask about preferences rather than assume
  • Respect religious and cultural rituals
  • Accommodate family involvement in care
  • Recognize diverse expressions of grief
  • Provide culturally sensitive foods and practices when possible

Examples of Cultural Variations

CulturePractices (Generalizations)
Some Asian culturesWhite is color of mourning; family prepares body
Some Latino culturesExtended family vigil; open expression of grief
Some Jewish traditionsPrompt burial; week-long shiva period
Some Muslim traditionsBody washed/wrapped by same-sex family; burial within 24 hours
Some Native American traditionsRituals vary by tribe; may involve extended ceremonies

Remember: Never assume practices based on culture. Always ask the individual and family.


Anticipatory Grief

Anticipatory grief occurs before an expected loss.

Benefits:

  • Time to prepare emotionally
  • Opportunity to say goodbye
  • Chance to complete unfinished business
  • May ease adjustment after death

Challenges:

  • Prolonged period of distress
  • May cause premature detachment
  • Others may not understand ("They're not even dead yet")

On the Exam

NCLEX focus areas:

  • Kubler-Ross stages are NOT linear
  • Palliative = comfort WITH curative treatment
  • Hospice = comfort INSTEAD of curative treatment; <6 months prognosis
  • Therapeutic presence > saying the "right" thing
  • Avoid cliches and false reassurance
  • Respect cultural differences in grief
Test Your Knowledge

A client diagnosed with terminal cancer says to the nurse, "If I could just live until my son graduates next month, I would accept whatever happens after that." This statement reflects which stage of grief according to Kubler-Ross?

A
B
C
D
Test Your Knowledge

What is the key difference between palliative care and hospice care?

A
B
C
D
Test Your Knowledge

A family member whose father is dying says, "I should have made him go to the doctor sooner. This is all my fault." What is the most therapeutic nursing response?

A
B
C
D