Key Takeaways

  • Stay calm, call for help, stay with the patient, and provide basic care until help arrives
  • Use BE FAST to recognize stroke: Balance, Eyes, Face, Arm, Speech, Time
  • During seizures: protect from injury, time the seizure, don't restrain or put anything in mouth
  • For choking: encourage coughing if possible; perform abdominal thrusts if they can't speak or cough
  • Control bleeding with direct pressure and call for help immediately
Last updated: January 2026

Emergency Response Procedures

CNAs must be prepared to respond to various medical emergencies. While CNAs don't provide advanced treatment, they play crucial roles in recognizing emergencies, calling for help, and providing basic care until help arrives.

Recognizing Emergencies

Signs that require immediate response:

SystemEmergency Signs
BreathingNo breathing, gasping, severe difficulty
CirculationNo pulse, chest pain, uncontrolled bleeding
ConsciousnessUnresponsive, sudden confusion, seizure
AppearanceBlue color (cyanosis), pale/ashen, sweating
OtherSigns of stroke, severe allergic reaction, choking

Basic Emergency Response

For any emergency, follow these general steps:

StepAction
1Stay calm - You can't help if you panic
2Call for help - Use call light, shout, call code team
3Assess the situation - Is it safe? What's wrong?
4Stay with patient - Don't leave them alone
5Provide basic care - As trained and authorized
6Give report - To arriving emergency team

Cardiac Arrest Response

When a patient is unresponsive and not breathing normally:

StepAction
1Check responsiveness - Tap and shout
2Call for help - Activate emergency response
3Check breathing - Look for normal breathing (not gasping)
4Begin CPR - If trained and authorized
5Use AED - When available, if trained
6Continue until help arrives

CPR Basics (If Trained)

C-A-B approach:

ComponentDetails
C = CompressionsPush hard, push fast, center of chest
A = AirwayOpen with head tilt-chin lift
B = BreathsIf trained and willing

Compression guidelines:

  • Rate: 100-120 per minute
  • Depth: At least 2 inches
  • Allow full chest recoil
  • Minimize interruptions

Choking Response

For conscious choking adult:

SignResponse
Can cough/speakEncourage coughing, don't intervene
Cannot cough/speakPerform abdominal thrusts (Heimlich)

Abdominal thrusts:

  1. Stand behind the person
  2. Make a fist with one hand
  3. Place thumb side above navel, below sternum
  4. Grasp fist with other hand
  5. Give quick upward thrusts
  6. Continue until object is expelled or person becomes unresponsive

If person becomes unresponsive:

  • Lower to ground
  • Call for help if not already done
  • Begin CPR (check mouth for object before breaths)

Stroke Recognition - BE FAST

LetterSign
BBalance - Sudden loss of balance
EEyes - Sudden vision changes
FFace drooping - Ask to smile
AArm weakness - Can they raise both arms?
SSpeech difficulty - Slurred or confused
TTime - Note time symptoms started, call 911

CNA response to suspected stroke:

  • Call for nurse immediately
  • Note time symptoms started
  • Keep patient calm and safe
  • Don't give food or water
  • Document observations

Seizure Response

During a seizure:

DoDon't
Stay calmRestrain the person
Protect from injuryPut anything in mouth
Clear area of hazardsTry to stop the seizure
Time the seizureLeave them alone
Turn on side when safeGive food/water until fully alert
Stay with patientPanic

After seizure:

  • Keep on side (recovery position)
  • Check breathing
  • Report to nurse immediately
  • Document duration and observations

Severe Bleeding

Control bleeding:

  1. Apply direct pressure with clean cloth
  2. Maintain pressure - don't remove to check
  3. Add more cloths if soaking through
  4. Elevate if possible (if no suspected fracture)
  5. Call for nurse immediately
  6. If trained, apply tourniquet for life-threatening limb bleeding

Allergic Reaction (Anaphylaxis)

Signs of severe allergic reaction:

  • Swelling of face, lips, tongue
  • Difficulty breathing
  • Hives or rash
  • Rapid heartbeat
  • Confusion or dizziness

Response:

  • Call for help immediately
  • If patient has epinephrine auto-injector, assist if trained
  • Keep airway open
  • Monitor breathing
  • Be prepared for CPR

Fainting (Syncope)

If patient feels faint:

  • Help them sit or lie down
  • If sitting, have them put head between knees
  • Loosen tight clothing
  • Ensure fresh air

If patient faints:

  • Don't try to catch - guide to floor safely
  • Position on back, elevate legs
  • Check breathing
  • Call for help
  • Don't give food/water until fully alert
Test Your Knowledge

What does "BE FAST" help you recognize?

A
B
C
D
Test Your Knowledge

What should you do during a seizure?

A
B
C
D
Test Your Knowledge

For an adult who is choking and cannot cough or speak, you should:

A
B
C
D