Key Takeaways

  • Create a safe environment by addressing wandering, falls, and other hazards
  • Routine reduces anxiety and behavioral symptoms in dementia residents
  • Use the ABC method (Antecedent-Behavior-Consequence) to understand and prevent behaviors
  • Focus on abilities and independence—provide cues rather than doing tasks for them
  • Activities should focus on the process, not the product, and match current abilities
Last updated: January 2026

Dementia Care Strategies

Caring for residents with dementia requires specific strategies to maintain safety, promote independence, and manage challenging behaviors. These techniques help create a calm, structured environment.

Creating a Safe Environment

Physical Safety:

HazardPrevention Strategy
Wandering/elopementSecure doors, alarms, camouflage exits with murals
FallsNon-slip flooring, adequate lighting, remove clutter
BurnsLimit access to hot water, supervise near stoves
PoisoningLock up medications, cleaning supplies
ChokingCut food appropriately, supervise eating
Getting lostID bracelet, GPS devices (per family/facility)

Environmental Modifications:

  • Good lighting (reduce shadows that cause confusion)
  • Reduce noise levels (TVs, announcements)
  • Simple room layouts (minimize clutter)
  • Signs and labels on doors and drawers
  • Remove mirrors (may cause confusion or fear)
  • Contrasting colors (toilet seat vs. floor, plates vs. table)

Structured Routine

People with dementia thrive on routine because it reduces anxiety and confusion.

Benefits of Routine:

  • Provides predictability and security
  • Reduces decision-making stress
  • Helps maintain remaining abilities
  • Decreases behavioral symptoms

Establishing Routine:

  • Same caregiver when possible
  • Consistent times for meals, bathing, activities
  • Same sequence of care steps
  • Familiar objects and music

Managing Challenging Behaviors

General Approach: ABC Method

LetterMeaningApplication
AAntecedentWhat happened BEFORE the behavior?
BBehaviorWhat is the SPECIFIC behavior?
CConsequenceWhat happened AFTER? What was the result?

Understanding the antecedent helps prevent future episodes.

Behavior Management Strategies:

BehaviorStrategies
WanderingSafe walking areas; meaningful activities; address need (bathroom, boredom); don't restrain
AggressionStay calm; don't argue; give space; identify triggers; rule out pain
Refusing careDon't force; try again later; approach differently; offer choices
Repetitive questionsAnswer calmly; redirect to activity; use written reminders
SundowningCalm afternoon activities; good lighting; limit caffeine; maintain routine
Inappropriate behaviorDon't embarrass; redirect; assess for UTI; ensure privacy

Activities for Dementia Residents

Goals of Activities:

  • Provide meaning and purpose
  • Reduce boredom and anxiety
  • Maintain remaining abilities
  • Encourage social interaction
  • Promote sense of accomplishment

Activity Principles:

  • Focus on the PROCESS, not the product
  • Break activities into simple steps
  • Provide success opportunities
  • Match to abilities and interests
  • Use familiar activities from past

Appropriate Activities by Stage:

StageAppropriate Activities
EarlyPuzzles, card games, reading, cooking, gardening, social events
MiddleSimple crafts, music, folding laundry, sorting objects, reminiscing
LateSensory activities (soft fabrics, music), hand massage, one-on-one visits

Promoting Independence

Abilities-Focused Care:

  • Focus on what they CAN do, not what they can't
  • Allow extra time for tasks
  • Provide cues and prompts rather than doing for them
  • Break tasks into single steps
  • Offer two choices (not open-ended decisions)

Example: Getting Dressed

  • Instead of dressing the resident:
    1. Lay out clothes in order
    2. Hand one item at a time
    3. Give verbal prompts: "Put your arm through here"
    4. Assist only as needed

Working with Families

Families of dementia residents often experience:

  • Grief over "losing" their loved one
  • Guilt about placement
  • Frustration with behaviors
  • Denial about progression

How CNAs Can Support Families:

  • Welcome visits and involvement
  • Share positive moments
  • Be patient with questions
  • Don't judge family dynamics
  • Report concerns to nurse (don't counsel families yourself)
Test Your Knowledge

What does "sundowning" mean, and when does it occur?

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Test Your Knowledge

What should a CNA do when a dementia resident refuses care?

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Test Your Knowledge

Why is routine especially important for dementia residents?

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