Key Takeaways

  • RESPA applies to federally related mortgage loans for 1-4 family residential properties, including purchases, refinances, and home equity loans
  • Lenders must provide a Loan Estimate within 3 business days of receiving a loan application
  • Section 8 prohibits kickbacks, referral fees, and fee-splitting for settlement services — violations carry penalties up to $10,000 and 1 year imprisonment
  • Servicers must provide a 15-day notice before transferring loan servicing and borrowers have 60 days to dispute servicing errors
  • Escrow accounts cannot exceed a 2-month cushion beyond the amount needed for annual disbursements
  • The CFPB (Consumer Financial Protection Bureau) has primary enforcement authority for RESPA since 2011
Last updated: January 2026

RESPA (Real Estate Settlement Procedures Act)

The Real Estate Settlement Procedures Act (RESPA) is a federal law designed to protect consumers during the home buying and mortgage process. Originally enacted in 1974, RESPA has been updated multiple times, most significantly through the TILA-RESPA Integrated Disclosure (TRID) rule in 2015.

Purpose and Scope

RESPA was enacted to:

  • Eliminate kickbacks and referral fees that unnecessarily increase settlement costs
  • Reduce closing costs by requiring disclosure of all costs in advance
  • Inform borrowers about the settlement process
  • Establish standards for escrow account management

Covered Transactions

RESPA applies to federally related mortgage loans secured by a lien on residential real property containing 1-4 family dwelling units:

Covered TransactionsNOT Covered
Purchase loansLoans for 25+ acres
RefinancesBusiness or commercial loans
Home equity loansLoans for investment properties (some exceptions)
Construction-permanent loansTemporary construction loans
Reverse mortgagesLoans to buy vacant land

A loan is "federally related" if:

  • Made by a federally regulated lender
  • Insured, guaranteed, or supplemented by any federal agency
  • Sold on the secondary market to Fannie Mae, Freddie Mac, or other GSEs
  • Made by a lender with $10 million or more in loan originations per year

Disclosure Requirements

Loan Estimate (LE)

Lenders must provide a Loan Estimate within 3 business days of receiving a loan application. The LE includes:

  • Loan terms (amount, interest rate, monthly payment)
  • Projected payments over the life of the loan
  • Estimated closing costs itemized by category
  • Cash to close calculation
  • Comparisons to help borrowers shop

Servicing Disclosure Statement

At the time of application or within 3 business days, lenders must disclose:

  • Whether the servicing of the loan may be assigned, sold, or transferred
  • The percentage of loans the lender has transferred in the past 3 years

Affiliated Business Arrangement (AfBA) Disclosure

When referring borrowers to affiliated settlement service providers, the referrer must:

  • Provide written disclosure of the affiliate relationship
  • Provide an estimated charge for the service
  • Inform the borrower they are not required to use the affiliate

Section 8: Prohibited Practices

Section 8 is one of the most heavily tested areas on the MLO exam. It prohibits three main categories of conduct:

1. Kickbacks and Referral Fees (Section 8(a))

No person shall give or accept any fee, kickback, or thing of value for the referral of settlement service business.

ProhibitedAllowed
Cash payments for referralsCompensation for actual services performed
Gifts exceeding nominal valueReasonable payments for goods or facilities
Excessive fees for servicesEmployer-employee compensation
Splitting unearned feesCooperative brokerage/referral arrangements with proper disclosure

"Thing of value" includes:

  • Money, commissions, fees
  • Stock, dividends, partnerships
  • Credits toward transactions
  • Special discounts or reduced rates
  • Trips, entertainment, gifts
  • Anything else of value

2. Fee Splitting (Section 8(b))

No person shall give or accept any portion of a settlement service charge except for services actually performed.

Example violation: A title company pays 40% of its title insurance premium to a real estate broker who did nothing to earn it.

3. Unearned Fees (Section 8(b))

No person shall charge for settlement services not actually performed.

Penalties for Section 8 Violations:

  • Criminal penalties up to $10,000 fine and/or 1 year imprisonment
  • Civil liability equal to 3 times the amount of any fee charged
  • The person who paid the fee can sue to recover the fee plus costs and attorney's fees

Safe Harbors and Exceptions

Certain payments are NOT RESPA violations:

Safe HarborDescription
Reasonable compensationPayment for goods or services actually provided
Normal promotional activitiesModest gifts (pens, notepads, etc.)
Employer-employee relationshipsW-2 wages and bonuses
Affiliated business arrangementsIf proper disclosure provided and consumer not required to use
Cooperative brokerageReal estate agents sharing commissions

Servicing Transfer Requirements

When mortgage servicing is transferred, both the old and new servicer must notify the borrower:

WhoTimingContent
Transferor (old servicer)Not less than 15 days before transferEffective date, new servicer contact info
Transferee (new servicer)Not more than 15 days after transferSame information plus toll-free number

60-Day Grace Period

After a servicing transfer:

  • Borrower cannot be charged a late fee if payment sent to the old servicer within 60 days of the transfer
  • Credit cannot be adversely reported for late payments during this period

Qualified Written Request (QWR)

Borrowers have the right to send a Qualified Written Request to their servicer to:

  • Dispute servicing errors
  • Request account information
  • Report problems with the servicer

Servicer Requirements upon Receiving QWR:

TimeframeAction Required
5 business daysAcknowledge receipt in writing
30 business daysRespond with correction OR explanation of why account is correct
60 business daysExtended deadline for complex inquiries

Servicer Restrictions During Investigation:

  • Cannot report adverse credit information related to the disputed matter
  • Cannot pursue collection activities on disputed amounts

Escrow Account Rules

RESPA limits how much servicers can collect and hold in escrow accounts:

Initial Escrow Deposit

At settlement, the lender may collect:

  • Amounts necessary to pay items that will come due before the first payment would cover them
  • A 2-month cushion (maximum)

Monthly Escrow Payments

  • Must be calculated using an escrow account analysis
  • Borrower must receive annual escrow account statement
  • Surplus of $50 or more must be returned within 30 days

Escrow Shortage and Deficiency

SituationDefinitionRemedy
ShortageProjected escrow payments < projected disbursementsSpread over 12 months (or pay lump sum)
DeficiencyNegative balance in accountSpread over 12 months if over 1 month's payment

RESPA Enforcement

Primary Enforcement

The Consumer Financial Protection Bureau (CFPB) has primary enforcement authority for RESPA since July 2011.

Other Enforcers

AgencyJurisdiction
State attorneys generalState enforcement actions
HUDCertain legacy matters
Federal banking regulatorsSupervised institutions

Private Right of Action

Borrowers can sue for:

  • Section 8 violations (3x damages)
  • Escrow account violations (actual damages + $2,000 for pattern of violations)
  • Servicing violations (actual damages + $2,000 for pattern of violations)

Key Terms for the Exam

TermDefinition
Settlement servicesAny service provided in connection with a real estate settlement
ReferralAny oral or written action directing a person to a specific provider
Thing of valueAny payment, discount, gift, or other benefit
Federally related mortgage loanLoan secured by 1-4 family dwelling from federally regulated lender or sold to GSE
Business dayAll calendar days except Sundays and federal holidays

Key Takeaways

  • RESPA protects borrowers in residential mortgage transactions for 1-4 family properties
  • Section 8 prohibits kickbacks, referral fees, and unearned fees
  • Borrowers must receive Loan Estimate within 3 business days of application
  • Servicing transfers require 15-day advance notice from both old and new servicer
  • Escrow cushion limited to 2 months of payments
  • CFPB is the primary enforcement agency for RESPA violations
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RESPA Disclosure Timeline and Prohibited Practices
Test Your Knowledge

Under RESPA, within how many business days must a lender provide a Loan Estimate after receiving a loan application?

A
B
C
D
Test Your Knowledge

A mortgage broker receives $500 from a title company for each loan referred to them. Under RESPA Section 8, this payment is:

A
B
C
D
Test Your Knowledge

What is the maximum escrow cushion a servicer may require under RESPA?

A
B
C
D