Key Takeaways

  • The Fair Housing Act prohibits discrimination based on race, color, religion, national origin, sex, familial status, and disability
  • The Equal Credit Opportunity Act (ECOA) adds marital status, age, and receipt of public assistance as protected classes
  • Steering involves directing borrowers to specific loan products or neighborhoods based on protected characteristics
  • Redlining is the illegal practice of refusing to provide mortgage services in minority neighborhoods
  • Reverse redlining involves targeting minority neighborhoods for predatory or subprime loans
  • Pricing discrimination occurs when similarly qualified borrowers receive different rates based on protected class membership
Last updated: January 2026

Fair Lending Practices

Fair lending is a cornerstone of ethical mortgage origination. Federal laws including the Fair Housing Act (FHA) and the Equal Credit Opportunity Act (ECOA) prohibit discrimination in mortgage lending. MLOs must understand these laws and actively prevent discriminatory practices.

Protected Classes Under Fair Lending Laws

Fair Housing Act (1968)

Prohibits discrimination in residential real estate transactions based on:

  • Race
  • Color
  • Religion
  • National Origin
  • Sex (includes sexual orientation and gender identity as of 2021)
  • Familial Status (families with children under 18, pregnant women)
  • Disability

Equal Credit Opportunity Act (1974)

Expands protections to include:

  • All Fair Housing Act protected classes, PLUS:
  • Marital Status
  • Age (provided applicant has capacity to contract)
  • Receipt of Public Assistance (Social Security, welfare, food stamps)
  • Good Faith Exercise of Rights under the Consumer Credit Protection Act

Exam Tip: Remember that ECOA applies to ALL credit transactions, not just mortgages. The Fair Housing Act specifically covers residential real estate.

Types of Prohibited Discrimination

1. Overt Discrimination

Direct, intentional discrimination based on protected class:

  • "We don't make loans to people from that country"
  • "Your neighborhood is too risky for lending"
  • "Single mothers are too risky"

This type is rare today but still occurs and carries the severest penalties.

2. Disparate Treatment

Treating applicants differently based on protected characteristics, even without explicit statements:

ExampleWhy It's Discriminatory
Requiring more documentation from minority applicantsDifferent standards based on race
Quoting higher rates to womenDifferent pricing based on sex
Offering different products to married vs. unmarried couplesDifferent terms based on marital status
Discouraging applicants with disabilitiesLimiting access based on disability

3. Disparate Impact

Facially neutral policies that disproportionately harm protected groups:

  • Requiring minimum lot sizes that exclude affordable housing
  • Loan programs unavailable in certain zip codes
  • Marketing only in certain neighborhoods or languages

Steering

Steering is the illegal practice of directing borrowers toward or away from specific products, lenders, or neighborhoods based on protected characteristics.

Types of Steering

  1. Product Steering - Directing qualified borrowers to subprime products based on race

    • Example: Minority borrowers who qualify for prime loans are placed in subprime products
  2. Geographic Steering - Discouraging borrowers from certain neighborhoods

    • Example: Showing only homes in certain neighborhoods based on race
  3. Lender Steering - Directing borrowers to certain lenders based on protected class

    • Example: Sending minority applicants to subprime lenders

Indicators of Steering

  • Similar applicants receiving different product recommendations
  • Minority applicants disproportionately in subprime products
  • Failure to offer best available products to all applicants
  • Commission structures that incentivize steering

Redlining and Reverse Redlining

Redlining

Redlining is refusing or limiting mortgage services to residents of certain geographic areas, typically minority neighborhoods.

Historical context:

  • Named for the practice of drawing red lines on maps around minority neighborhoods
  • These areas were deemed too risky for lending
  • Outlawed by the Fair Housing Act but effects persist
  • Modern redlining may be more subtle but remains illegal

Reverse Redlining

Reverse redlining is the predatory practice of TARGETING minority neighborhoods for subprime, high-cost, or abusive loan products.

Examples:

  • Marketing high-cost refinance products only in minority areas
  • Aggressive lending in areas with elderly or unsophisticated borrowers
  • Offering predatory products where prime products should qualify

Important: Both redlining (avoiding areas) and reverse redlining (targeting areas for abuse) are illegal forms of discrimination.

Pricing Discrimination

Pricing discrimination occurs when borrowers with similar credit profiles receive different rates or terms based on protected characteristics.

Forms of Pricing Discrimination

TypeDescription
Rate DiscriminationCharging higher interest rates to protected classes
Fee DiscriminationCharging different fees based on protected class
Points DiscriminationRequiring more discount points from protected groups
Terms DiscriminationOffering less favorable loan terms

Detecting Pricing Discrimination

Regulators examine:

  • Rate spreads between demographic groups
  • Loan officer discretion patterns
  • Compensation structures that incentivize overcharging
  • Statistical analysis of pricing data

Predatory Lending Indicators

Predatory lending involves unfair, deceptive, or abusive practices that harm borrowers. Many predatory practices have discriminatory impact.

Common Predatory Practices

  1. Excessive Fees and Points - Charging fees far above market norms
  2. Loan Flipping - Repeatedly refinancing with high costs and no benefit
  3. Equity Stripping - Making loans borrowers cannot repay to seize equity
  4. Balloon Payments - Large final payments borrowers cannot afford
  5. Prepayment Penalties - Trapping borrowers in bad loans
  6. Packing - Adding unnecessary products (insurance, etc.)
  7. Negative Amortization - Payments that don't cover interest

Red Flags for Predatory Lending

  • Loans based primarily on equity, not ability to repay
  • Targeting elderly or unsophisticated borrowers
  • High-pressure sales tactics
  • Failure to disclose material terms
  • Falsifying application information
  • Unusually high fees or rates for the credit profile

Penalties for Fair Lending Violations

Violations of fair lending laws carry severe consequences:

Individual MLO Penalties

Penalty TypeDescription
License RevocationPermanent or temporary loss of license
Civil PenaltiesFines up to $100,000 per violation
Criminal ProsecutionWillful violations can result in prison
Civil LawsuitsVictims can sue for actual and punitive damages
Career ImpactIndustry bars, reputation damage

Company Penalties

  • Multi-million dollar settlements
  • Consent orders with strict oversight
  • Required policy changes
  • Mandatory fair lending training
  • Injunctive relief
  • DOJ pattern or practice lawsuits

Compliance Best Practices

For MLOs

  1. Treat all applicants equally regardless of protected characteristics
  2. Offer the best available products to all qualified borrowers
  3. Document decision-making to show consistent treatment
  4. Avoid assumptions based on neighborhood or appearance
  5. Report concerns about discriminatory practices
  6. Complete fair lending training regularly

Warning Signs to Watch For

  • Pressure to place borrowers in certain products based on demographics
  • Different documentation requirements for different groups
  • Marketing that targets or excludes certain areas
  • Compensation tied to product type rather than borrower benefit
  • Colleagues making statements about "those neighborhoods" or similar

Ethical Responsibility: Even if you personally don't discriminate, you have an obligation to report discrimination you observe. Silence makes you complicit in violations.

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Fair Lending Protected Classes
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Types of Lending Discrimination
Test Your Knowledge

Which law specifically prohibits discrimination based on receipt of public assistance in credit transactions?

A
B
C
D
Test Your Knowledge

An MLO quotes a 7% interest rate to a White applicant and a 7.5% rate to a Hispanic applicant with identical credit profiles and loan characteristics. This is an example of:

A
B
C
D
Test Your Knowledge

A mortgage company focuses its marketing of high-cost, high-fee loan products exclusively in predominantly African American neighborhoods. This practice is called:

A
B
C
D