Key Takeaways

  • Notaries must positively identify every signer
  • Two methods: personal knowledge or satisfactory evidence (documents)
  • Failure to properly identify signers is the #1 reason for complaints
  • Identity must be established before any notarial act
  • When in doubt, refuse to notarize
Last updated: January 2026

Satisfactory Evidence of Identity

Proper identification of signers is fundamental to the notary's role as a fraud deterrent. Colorado law requires notaries to establish identity before every notarial act.

Why Identity Verification Matters

IssueConsequence
Identity fraudDocument may be void
Improper verificationNotary liability
Complaints filedMore than 50% involve ID issues
Commission at riskCan lead to revocation

Two Methods of Identity Verification

1. Personal Knowledge

The notary personally knows the signer from prior dealings.

RequirementDescription
Prior acquaintanceNotary has met signer before
FamiliarityNotary can identify signer by recognition
No documents neededID not required if personally known
Journal notationMust note "personal knowledge" in journal

2. Satisfactory Evidence (Documentary Identification)

The signer presents acceptable identification documents.

TypeDescription
Primary IDGovernment-issued photo ID
Credible witnessSworn statement by known witness
Multiple documentsCombination of acceptable IDs

Colorado's Satisfactory Evidence Standard

Under RULONA, satisfactory evidence means:

Evidence sufficient to the notary to identify the signer

The notary has discretion but must act reasonably.

Journal Requirements for Identification

When identity is based on satisfactory evidence, the journal must include:

Required EntryDescription
Method of IDType of identification used
Type of credentialSpecific ID presented
Personal knowledgeStatement if based on prior knowledge

When to Refuse

SituationAction
Suspicious IDRefuse notarization
ID appears alteredRefuse notarization
Photo doesn't matchRefuse notarization
Signer acts coercedRefuse notarization
Any doubt about identityRefuse notarization

On the Exam

  • #1 complaint reason: Improper identification
  • Two methods: Personal knowledge OR satisfactory evidence
  • Discretion: Notary determines if evidence is satisfactory
  • Journal: Must record identification method
Test Your Knowledge

What is the primary reason for complaints filed against notaries?

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B
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D
Test Your Knowledge

If a notary personally knows the signer, what must be recorded in the journal?

A
B
C
D