Key Takeaways

  • The Florida Department of Financial Services (DFS) regulates insurance through the Office of Insurance Regulation (OIR)
  • The Chief Financial Officer (CFO) is elected statewide to a 4-year term and oversees DFS
  • OIR handles rate and form approvals, market conduct, and financial examinations
  • DFS Division of Consumer Services handles consumer complaints and agent licensing
  • Florida uses "file and use" rate regulation for most P&C lines with prior approval for residential property
Last updated: January 2026

Florida Department of Financial Services (DFS)

Important: This study guide covers Florida state-specific Property & Casualty insurance content only. You should complete the national Property & Casualty exam preparation first, as it covers the foundational insurance concepts tested on your exam.

The Florida Department of Financial Services (DFS) is the state agency responsible for regulating insurance in Florida. Florida's insurance regulatory structure involves two key entities: DFS and the Office of Insurance Regulation (OIR).

The Chief Financial Officer (CFO)

The Chief Financial Officer (CFO) is:

  • Elected by Florida voters to a 4-year term
  • One of Florida's Cabinet members
  • Head of the Department of Financial Services
  • Responsible for insurance agent licensing, consumer protection, and fraud investigation

CFO Responsibilities

AreaResponsibilities
Agent LicensingIssue, suspend, and revoke producer licenses
Consumer ServicesHandle complaints and protect policyholders
Fraud InvestigationInvestigate and prosecute insurance fraud
Fire MarshalState Fire Marshal is under DFS
TreasuryState treasury and accounting functions

Office of Insurance Regulation (OIR)

The Office of Insurance Regulation (OIR) is a separate entity from DFS that reports directly to the Financial Services Commission:

OIR Functions

FunctionDescription
Rate RegulationReview and approve insurance rates
Form ApprovalApprove policy forms
Financial ExaminationsExamine insurer solvency
Market ConductExamine insurer business practices
Company LicensingLicense insurance companies

Financial Services Commission

The Financial Services Commission consists of:

  • The Governor
  • The Attorney General
  • The Chief Financial Officer
  • The Commissioner of Agriculture

Exam Tip: Remember that the CFO is elected and heads DFS, while OIR reports to the Financial Services Commission (not the CFO).

Rate Regulation

Florida uses different rate regulation approaches depending on the line of insurance:

Rate Regulation by Line

Line of InsuranceRate Regulation
Residential PropertyPrior approval required
Auto InsuranceFile and use
Commercial PropertyFile and use
Workers' CompensationNCCI files rates
Loading diagram...
Florida P&C Insurance Regulatory Structure
Test Your Knowledge

How is the Florida Chief Financial Officer (CFO) selected?

A
B
C
D
Test Your Knowledge

Which entity is responsible for approving insurance rates in Florida?

A
B
C
D