Key Takeaways

  • Commercial General Liability (CGL) policies cover bodily injury, property damage, personal injury, and advertising injury
  • CGL policies can be written on occurrence or claims-made basis
  • Products-completed operations coverage is included in the CGL for product liability claims
  • Personal and advertising injury coverage includes libel, slander, false arrest, and copyright infringement
  • Tennessee follows standard ISO CGL forms with state-specific endorsements as needed
Last updated: January 2026

General Liability Insurance

Commercial General Liability (CGL) insurance is essential coverage for Tennessee businesses.

CGL Coverage Parts

The CGL policy has three main coverage sections:

Coverage A - Bodily Injury and Property Damage Liability

CoverageDescription
Bodily InjuryPhysical injury, sickness, disease, death
Property DamagePhysical damage to tangible property
OccurrenceAn accident, including continuous exposure
Coverage TriggerOccurrence during policy period

Coverage B - Personal and Advertising Injury Liability

Covered OffensesExamples
False arrest, detention, imprisonmentShoplifting accusations
Malicious prosecutionGroundless lawsuits
Wrongful evictionLandlord actions
Libel and slanderDefamatory statements
Invasion of privacyUnauthorized disclosure
Copyright infringementIn advertising

Coverage C - Medical Payments

  • Pays medical expenses regardless of fault
  • For injuries on insured's premises
  • Or arising from insured's operations
  • Subject to per person and aggregate limits

CGL Policy Forms

Occurrence vs. Claims-Made

FeatureOccurrenceClaims-Made
TriggerOccurrence during policy periodClaim made during policy period
Tail CoverageNot neededMay need extended reporting period
PremiumGenerally higherMay increase over time
Long-tail ClaimsCovered if occurrence in policy periodOnly if claim made while policy active

Exam Tip: Occurrence policies cover incidents that occur during the policy period, regardless of when the claim is made. Claims-made policies cover claims made during the policy period, regardless of when the incident occurred (after retroactive date).

Products-Completed Operations Coverage

Products-completed operations is included in the CGL and covers:

Products Liability

ElementDescription
CoverageBI or PD from products sold/distributed
AppliesAfter product leaves insured's possession
ExamplesDefective products causing injury
AggregateSeparate products-completed ops aggregate

Completed Operations

ElementDescription
CoverageBI or PD from completed work
AppliesAfter work is finished and accepted
ExamplesContractor's faulty workmanship

CGL Exclusions

Common CGL exclusions include:

Standard Exclusions

  • Expected or intended injury
  • Contractual liability (except insured contracts)
  • Liquor liability (for alcohol sellers)
  • Workers compensation claims
  • Professional liability (errors and omissions)
  • Pollution (standard form)
  • Auto liability (covered by auto policy)
  • Aircraft and watercraft liability
  • War and terrorism

CGL Limits Structure

Limit TypeDescription
General AggregateTotal policy payout for covered claims
Products-Completed Ops AggregateSeparate aggregate for products/completed ops
Per OccurrenceMaximum per occurrence
Personal/Advertising InjuryPer person/organization
Damage to Rented PremisesFire damage to rented premises
Medical PaymentsPer person

Example Limits

A typical CGL might have:

  • $2,000,000 General Aggregate
  • $2,000,000 Products-Completed Ops Aggregate
  • $1,000,000 Per Occurrence
  • $1,000,000 Personal/Advertising Injury
  • $100,000 Damage to Rented Premises
  • $5,000 Medical Payments
Test Your Knowledge

Which CGL coverage section covers claims for libel and slander?

A
B
C
D
Test Your Knowledge

A Tennessee contractor completes a roofing job. Six months later, the roof leaks due to faulty workmanship, causing interior water damage. Which coverage applies?

A
B
C
D