Key Takeaways
- Commercial General Liability (CGL) covers bodily injury and property damage liability to third parties
- CGL uses occurrence-based coverage (covers claims from incidents during policy period regardless of when reported)
- Personal and advertising injury coverage protects against libel, slander, copyright infringement, and privacy violations
- Products and completed operations coverage extends beyond the policy period for products sold and work completed
- Medical payments coverage ($5,000-$10,000 typical) pays injured parties without determining fault
Minnesota General Liability Insurance
Commercial General Liability (CGL) insurance protects businesses from liability claims arising from their operations, premises, products, and completed work.
Coverage Overview
What CGL Covers
Bodily Injury and Property Damage Liability:
- Injuries to customers, clients, or other third parties
- Damage to others' property
- Legal defense costs (in addition to limits)
- Settlements and judgments
Personal and Advertising Injury:
- Libel and slander
- False arrest and detention
- Malicious prosecution
- Copyright infringement in advertising
- Privacy violations
Medical Payments:
- Immediate medical expenses for injured parties
- No determination of fault required
- Goodwill gesture to prevent lawsuits
What CGL Does NOT Cover
Excluded:
- Professional liability (requires separate E&O insurance)
- Employee injuries (covered by workers' comp)
- Auto liability (requires commercial auto policy)
- Pollution liability
- Cyber liability and data breaches
- Intentional acts
- Property owned, rented, or in care/custody/control of insured
Exam Tip: CGL covers third-party bodily injury and property damage but NOT professional services, employees, autos, or owned property. These require separate policies.
Coverage A: Bodily Injury and Property Damage
Bodily Injury Liability
Covers:
- Physical injuries to customers, vendors, visitors
- Slip and fall accidents on premises
- Injuries from business operations
- Medical expenses, lost wages, pain and suffering
- Legal defense costs
Common Claims:
- Customer slips on wet floor in retail store
- Visitor trips over equipment at job site
- Client injured by defective product
- Person hurt during business delivery
Property Damage Liability
Covers:
- Damage to others' property
- Fire spreading to neighboring property
- Equipment damaging client's building
- Delivery driver damaging customer's property
Example:
- Plumber's torch causes fire damaging customer's home
- Landscaper's equipment damages client's fence
- Contractor's work causes structural damage
Coverage B: Personal and Advertising Injury
Personal Injury Coverage
Covered Offenses:
- False arrest, detention, imprisonment
- Malicious prosecution
- Wrongful eviction or entry
- Libel and slander (oral or written defamation)
- Privacy violations (use of person's likeness without permission)
Example Claims:
- Retail store falsely accuses customer of shoplifting
- Business owner makes defamatory statements about competitor
- Company uses person's photo in ad without permission
Advertising Injury Coverage
Covered Offenses:
- Copyright infringement in advertisement
- Slogan or trademark infringement
- Misappropriation of advertising ideas
Example Claims:
- Using competitor's slogan without permission
- Copying copyrighted material in advertisement
- Using another company's trademarked logo
Exam Tip: Personal and advertising injury covers libel, slander, false arrest, copyright infringement, and privacy violations. It does NOT cover professional liability (E&O) or business practices like breach of contract.
Coverage C: Medical Payments
How Medical Payments Work
Coverage:
- Pays medical expenses for injured parties
- Regardless of fault
- Small amounts: typically $5,000 or $10,000
- Goodwill gesture to prevent larger lawsuits
- No deductible applies
What's Covered:
- First aid
- Medical services
- Surgical expenses
- Ambulance services
- Hospitalization (if needed immediately)
- Must be provided within 1-3 years of accident
When It Applies:
- Injury on insured's premises
- Injury caused by insured's operations
- Injury caused by insured's products
Who Is Covered:
- Any person except insured or employees (workers' comp covers employees)
Example:
- Customer trips in store, twists ankle
- Medical payments pays $2,000 for treatment
- Customer satisfied, doesn't file lawsuit
- Without med pay, customer might sue for $50,000+
Exam Tip: Medical payments is a no-fault coverage providing quick payment for minor injuries. It's a goodwill gesture that often prevents larger lawsuits. Typical limits are $5,000-$10,000.
Occurrence vs. Claims-Made Coverage
Occurrence Coverage (Standard CGL)
How It Works:
- Covers claims arising from incidents during policy period
- Claims can be reported years later
- Coverage "follows" the policy year when incident occurred
Example:
- Policy period: 2024
- Incident: Customer injured in 2024
- Claim filed: 2028
- Coverage: 2024 policy responds (even though policy expired)
Advantages:
- Long-tail coverage
- No gap in coverage if policy canceled
- Better for products and completed operations
Claims-Made Coverage (Not Standard CGL)
How It Works:
- Covers claims made AND reported during policy period
- Incident must occur after retroactive date
- Claim must be reported during policy period
When Used:
- Professional liability (E&O)
- Directors & Officers (D&O)
- Employment Practices Liability (EPLI)
- Some environmental policies
Exam Tip: Standard CGL policies are OCCURRENCE-based. The policy in effect when the incident occurred responds, even if the claim is reported years later. Claims-made coverage is used for professional liability, not standard CGL.
Products and Completed Operations
Products Liability
Coverage:
- Injuries or damage caused by products you manufactured, sold, or distributed
- After product leaves your control
- Defective products
- Inadequate warnings or instructions
Who Needs It:
- Manufacturers
- Distributors and wholesalers
- Retailers
- Importers
Example Claims:
- Defective product injures consumer
- Product causes fire damaging home
- Inadequate warning leads to injury
Completed Operations Liability
Coverage:
- Injuries or damage from your work after completion
- Contractor's finished work
- Work handed over to customer
Example Claims:
- Roof repair fails, water damages building
- Electrical work causes fire months later
- Structural work collapses after completion
Aggregate Limit:
- Products/completed operations has separate aggregate limit
- Typically same as general aggregate
- Applies to all products/completed operations claims combined
Exam Tip: Products and completed operations coverage extends BEYOND the policy period for products sold and work completed during the policy period. This is critical for manufacturers and contractors.
CGL Policy Limits
Limit Structure
Per Occurrence Limit:
- Maximum paid for one occurrence (one accident/event)
- Typical: $1,000,000
- Includes damages and legal defense
General Aggregate Limit:
- Maximum paid for all claims during policy period
- Typical: $2,000,000
- Applies to most coverages EXCEPT products/completed operations
Products-Completed Operations Aggregate:
- Separate aggregate for products and completed operations
- Typical: $2,000,000
- Does NOT reduce general aggregate
Personal and Advertising Injury Limit:
- Per person or organization
- Typical: $1,000,000
- Subject to general aggregate
Medical Payments Limit:
- Per person
- Typical: $5,000 or $10,000
- Not subject to aggregate
Damage to Premises Rented to You:
- Limit for fire damage to rented premises
- Typical: $100,000 or $300,000
Exam Tip: Know the difference between per occurrence limits and aggregate limits. The per occurrence limit applies to one event. The aggregate limit is the total the policy will pay for all claims during the policy period.
Minnesota-Specific Considerations
Premises Liability in Cold Climate
Enhanced Risks:
- Slip and fall on ice/snow
- Roof snow/ice falling on pedestrians
- Frozen walkways and parking lots
- Ice dam damage to adjacent property
Duty to Maintain:
- Businesses must clear snow and ice
- Reasonable time after storm
- Warning signs for hazardous areas
- Failure to maintain can increase liability
Seasonal Business Risks
Winter Activities:
- Ski resorts and snow tubing
- Ice fishing operations
- Snowmobile rentals
- Winter outdoor recreation
Summer Activities:
- Water sports and boat rentals
- Camping and outdoor recreation
- Amusement attractions
Higher Risk:
- Attractive nuisance considerations
- Waiver effectiveness varies
- CGL critical for seasonal operations
Dram Shop Liability
Minnesota Dram Shop Law:
- Bars and restaurants liable for over-serving
- Liability if patron causes injury while intoxicated
- Server and establishment can be liable
Coverage:
- Standard CGL excludes liquor liability
- Requires Liquor Liability endorsement or separate policy
- Critical for bars, restaurants, venues serving alcohol
Business Owners Policy (BOP)
CGL in Business Owners Policy
BOP Combines:
- Commercial General Liability
- Commercial Property
- Business Income
- Package pricing
Advantages:
- Simplified coverage
- Cost savings vs. separate policies
- Suitable for small businesses
Eligibility:
- Small to medium businesses
- Low-hazard operations
- Offices, retail, light manufacturing
Exam Tip: A Business Owners Policy (BOP) includes CGL coverage along with property and business income. It's an efficient package for small businesses but not all businesses qualify for BOPs.
Under a Commercial General Liability policy, which of the following is covered?
Standard Commercial General Liability policies use which type of coverage trigger?
The typical Medical Payments coverage limit under a CGL policy is:
Which of the following is covered under the Personal and Advertising Injury section of a CGL policy?