Key Takeaways
- Michigan requires insurers to acknowledge property claims within 30 days
- Insurers must accept or deny claims within 60 days of receiving proof of loss
- Payment must be made within 30 days after claim settlement
- Michigan has specific appraisal provisions for disputed property claims
- Bad faith claims handling can result in penalties and damages
Last updated: January 2026
Michigan Property Claims and Settlement
Michigan has specific requirements for handling property insurance claims.
Claims Timeline Requirements
Required Timeframes
| Action | Timeframe |
|---|---|
| Acknowledge claim | Within 30 days |
| Begin investigation | Upon receipt of claim |
| Accept or deny claim | Within 60 days of proof of loss |
| Pay claims | Within 30 days of settlement |
Proof of Loss
Michigan property policies typically require:
- Signed statement under oath
- Description of loss
- Date and cause of loss
- List of damaged/destroyed property
- Value of loss
- Documentation (photos, receipts, etc.)
Investigation Requirements
Insurers must:
- Investigate claims promptly
- Request all necessary information upfront
- Not delay investigation
- Communicate with policyholder regularly
Appraisal Process
Michigan property policies include appraisal provisions for disputed values:
How Appraisal Works
| Step | Description |
|---|---|
| Demand | Either party can demand appraisal |
| Appraisers | Each party selects one appraiser |
| Umpire | Appraisers select neutral umpire |
| Award | Agreement of two determines value |
| Binding | Award is usually binding |
When Appraisal Applies
- Dispute over amount of loss
- Not disputes over coverage
- Policy must include appraisal clause
- Costs usually shared
Unfair Claims Practices
Michigan prohibits unfair claims settlement practices:
Prohibited Practices
- Misrepresenting policy provisions
- Failing to acknowledge claims promptly
- Failing to communicate claim decisions
- Denying claims without investigation
- Offering unreasonably low settlements
- Delaying payment without reason
- Failing to explain denial reasons
- Using threatening tactics
Penalties for Violations
| Violation | Potential Penalty |
|---|---|
| First offense | Warning to fine |
| Pattern of violations | License suspension |
| Bad faith | Damages to policyholder |
| Willful violations | Increased penalties |
Mortgage Clause Provisions
Property policies with mortgage clauses must:
Mortgagee Rights
- Receive notice of cancellation
- Receive claim payments (as interest appears)
- Have protection even if insured violates policy
- Be notified of policy changes
Loss Payable Clause
- Payment to mortgagee as interest appears
- Mortgagee submits proof of loss if insured fails
- Standard mortgage clause protects mortgagee's interest
Subrogation
After paying a claim, insurers may pursue:
- Recovery from negligent third parties
- Insured must cooperate with subrogation
- Insured cannot waive insurer's subrogation rights
- Recovery reduces insurer's loss
Test Your Knowledge
Within how many days must a Michigan insurer acknowledge receipt of a property claim?
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Test Your Knowledge
What is the purpose of the appraisal process in Michigan property insurance?
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D