Key Takeaways

  • Michigan requires insurers to acknowledge property claims within 30 days
  • Insurers must accept or deny claims within 60 days of receiving proof of loss
  • Payment must be made within 30 days after claim settlement
  • Michigan has specific appraisal provisions for disputed property claims
  • Bad faith claims handling can result in penalties and damages
Last updated: January 2026

Michigan Property Claims and Settlement

Michigan has specific requirements for handling property insurance claims.

Claims Timeline Requirements

Required Timeframes

ActionTimeframe
Acknowledge claimWithin 30 days
Begin investigationUpon receipt of claim
Accept or deny claimWithin 60 days of proof of loss
Pay claimsWithin 30 days of settlement

Proof of Loss

Michigan property policies typically require:

  • Signed statement under oath
  • Description of loss
  • Date and cause of loss
  • List of damaged/destroyed property
  • Value of loss
  • Documentation (photos, receipts, etc.)

Investigation Requirements

Insurers must:

  • Investigate claims promptly
  • Request all necessary information upfront
  • Not delay investigation
  • Communicate with policyholder regularly

Appraisal Process

Michigan property policies include appraisal provisions for disputed values:

How Appraisal Works

StepDescription
DemandEither party can demand appraisal
AppraisersEach party selects one appraiser
UmpireAppraisers select neutral umpire
AwardAgreement of two determines value
BindingAward is usually binding

When Appraisal Applies

  • Dispute over amount of loss
  • Not disputes over coverage
  • Policy must include appraisal clause
  • Costs usually shared

Unfair Claims Practices

Michigan prohibits unfair claims settlement practices:

Prohibited Practices

  • Misrepresenting policy provisions
  • Failing to acknowledge claims promptly
  • Failing to communicate claim decisions
  • Denying claims without investigation
  • Offering unreasonably low settlements
  • Delaying payment without reason
  • Failing to explain denial reasons
  • Using threatening tactics

Penalties for Violations

ViolationPotential Penalty
First offenseWarning to fine
Pattern of violationsLicense suspension
Bad faithDamages to policyholder
Willful violationsIncreased penalties

Mortgage Clause Provisions

Property policies with mortgage clauses must:

Mortgagee Rights

  • Receive notice of cancellation
  • Receive claim payments (as interest appears)
  • Have protection even if insured violates policy
  • Be notified of policy changes

Loss Payable Clause

  • Payment to mortgagee as interest appears
  • Mortgagee submits proof of loss if insured fails
  • Standard mortgage clause protects mortgagee's interest

Subrogation

After paying a claim, insurers may pursue:

  • Recovery from negligent third parties
  • Insured must cooperate with subrogation
  • Insured cannot waive insurer's subrogation rights
  • Recovery reduces insurer's loss
Test Your Knowledge

Within how many days must a Michigan insurer acknowledge receipt of a property claim?

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Test Your Knowledge

What is the purpose of the appraisal process in Michigan property insurance?

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